The Pricing Shift
Billable hours, retainers, project fees, value-based. AI is changing all four. The move that protects margin is the same in each.
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Frameworks
How professional services firms are repositioning.
Three frameworks on how firms price the work, deliver between engagements, and scale beyond a senior person. Each maps where firms sit and the move that’s working at each position.
The Delivery Shift
Project work, on-call retainers, continuous monitoring, proactive insight. AI is making three of them harder to defend.
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The Productization Ladder
Custom service, named offering, repeatable methodology, licensed IP. Four stages of making firm expertise sellable without one person at the center of every engagement.
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