One piece a week on AI commercialization.

Efficiency Is the On-Ramp, Not the Destination

A $5.6B legal AI vendor’s own customers report winning new work and moving to fixed fees. The efficiency story is real. It’s also only the on-ramp.

What the Billable Hour Was Hiding

For decades the hour bundled execution and judgment into one number, and nobody had to pull them apart. AI changed that, and most firms still can’t say how much of their rate is which.

Your Clients Are Building What You Sell

When your client builds the work you used to sell them, you can’t out-invest them or compete on price. You change what you sell, or you lose the account.