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Consulting Firms

Clients did the analysis before the call. The work is worth less now, and they know it.

Sell judgment as a paid diagnostic sprint, fixed scope and fee. West Monroe’s Agentic Transformation Service and Slalom’s Zero Legacy already do.

What firms like yours are designing in the Workshop.

Most firms feel the itch and start experimenting: a few tools, a pilot, a project that looked promising on paper. The expensive version is finding out a year in that clients won’t pay for it. Whether you’re still deciding where to start or already two pilots in, the Workshop narrows what you take to your clients before you commit more budget to building it.

Every engagement is different. Your team’s domain expertise is the input. These are the kinds of offerings consulting firms leave with, specified and priced. Your team tests them with named clients, then builds what earns it.

The three shifts behind these offerings

40%

of firms have had clients order AI onto some engagements and off others.

Thomson Reuters Institute 2026

18%

of professional services firms can measure their AI return.

Thomson Reuters Institute 2026

25%

of McKinsey’s global fees now run on outcomes, not hours.

McKinsey, reported 2025

Questions

No, though it automates much of the analysis: BCG found that about 80% of a strategist’s core tasks face high or medium exposure to AI (BCG, 2026). Clients still pay a consultant to frame the problem and stand behind the answer, and neither transfers to a model. The hourly and per-deliverable billing is where the squeeze lands, which is why about 25% of McKinsey’s fees now run on outcome-based structures (McKinsey, 2025).

Clients are running the analysis on AI before the call. A 10-week project that now takes six is a 30–40% cost reduction, and clients know it. McKinsey redirects $12 million per month in consultant capacity from research to higher-value work through its internal Lilli platform. BCG puts roughly 80% of the tasks strategists commonly do at high or medium exposure to AI automation.

Paid diagnostic sprints, fixed-scope and fixed-fee, producing a roadmap as the entry point. AI-augmented strategic advisory retainers priced on access rather than hours. Implementation monitoring sold as subscription. West Monroe shipped its Agentic Transformation Service. Slalom ships Zero Legacy. Cybersecurity consulting is the fastest-growing service line in the industry (Business Insider).

TSIA puts it directly: “The more efficient you become, the more revenue you risk losing” under hourly pricing. About a quarter of McKinsey’s own global fees now run on outcome-based structures (reported Nov 2025). High-performance PS firms run 47.2% margins on fixed-price projects against 30.1% at the rest (SPI 2025 benchmark). The deliverable isn’t the scarce resource anymore. Judgment is.

Sequoia Capital flagged management consulting as one of the larger services markets still open to a startup. Their annotation: “Best candidates TBD.” Funded AI-native firms are going after that revenue. Business Insider reported in March 2026 that AI is “changing the pyramid,” with clients wanting people who add value and have industry experience, not slide decks. The firms codifying expertise into repeatable platforms have a head start.

Org-wide AI use in professional services nearly doubled to 40% in 2026, from 22% in 2025 (Thomson Reuters Institute). Consulting firms using AI internally report 30% time savings on knowledge work (McKinsey, Lilli platform data). Most firms have adopted AI internally without changing what they sell externally.

Only 18% of professional services firms measure AI ROI; 82% don’t or don’t know (Thomson Reuters Institute 2026). Firms with a formal AI strategy are 3x more likely to see positive returns. 40% of firms received contradictory client direction: use AI on some projects, don’t on others. The measurement gap and the policy gap are the same gap.